How can I remove users from my organisation's account?

Answer

To remove users from your account, you must inform the Supplier Registration Service support team.

Background

A user with the User Manager permission is able to disable a user from the ‘Manage your users’ hyperlink on the dashboard. To remove a user, the User Manager must send a contact us form to the Supplier Registration Service support team who will then action this within 30 days.

Steps

1. Go to your dashboard on Supplier Registration Service platform
2. Go to ‘Manage your users’
3. Select to ‘View’ the relevant user
4. Select the option to ‘Disable’ the user on the right

If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.