I have already completed my questionnaire - Why do I keep receiving E-mails with the subject incomplete questionnaire?

Answer

You may be receiving these email alerts as you may have created duplicate questionnaires on your dashboard.

Background

Duplicate questionnaires are created by clicking ‘start questionnaires’ rather than navigating to your dashboard where you will find the questionnaire that you have already started. For every questionnaire that remains in the ‘responding stage’, one ‘incomplete response’ E-mail will be sent every 7 days.

Steps

1. Go to your dashboard on the Supplier Registration Service platform
2. Go to the relevant questionnaire
3. Select the option to ‘Delete’ the questionnaire

If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.