I will not be able to meet the deadline for the completion of my questionnaire; what should I do?

Answer

If you are not able to meet your questionnaire deadline, please contact your customer.

Background

The Supplier Registration Service support team provide technical support regarding the platform. Deadline extensions for questionnaires cannot be made by Supplier Registration Service, this must be confirmed with your customer.

Steps

Should you require an extension of your deadline, please contact the customer who provided you with the initial request. Should you require any contact details for your customer, please contact the Supplier Registration Service support team through the contact us form, who will be able to provide you with general email addresses for customers.

If you have any further questions regarding the Supplier Registration Service platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.